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Contact | Pinecrest-Queensway Community Health Centre

Contact Us

For information on PQCHC programs and services, General Reception at PQCHC is open to serve you in person and by phone, Monday to Friday, 8:30 a.m. to 4:30 p.m.


We are located at 1365 Richmond Rd.  You can park in the lot out front. Please be advised that Google Maps may be inaccurate and try to send you to the back of the building. Please note that you should enter at the front of the building, from Richmond Rd. Do not try to enter from Starflower Lane.


1365 Richmond Road, 2nd Floor
Ottawa, ON  K2B 6R7 

Please do not send personal health information by email. If you have a question regarding primary care services, please call the clinic directly at 613-820-2001.  

Contact for journalists only:

Heather Badenoch  613-859-8232

Pinecrest-Queensway Community Health Centre is committed to providing high-quality services. If you have a concern, an idea of how we could better serve you, or a compliment, please let us know by: 

  • Talking to your provider.

  • Writing down your concern, idea or compliment and placing it in the client suggestion box located in the general reception area.

  • Contacting the Chief Executive Officer by either leaving a telephone message or  dropping off your written concern at the main reception.

If assistance is needed to bring an issue forward, a staff member or cultural interpreter is available to assist you through the reception desk. 

Please take a few moments to tell us about your experience at Pinecrest-Queensway Community Health Centre.

On-line Survey:

Please share with us if you have an employee or program specific comment.  All comments collected will remain anonymous.


© 2019 Pinecrest-Queensway Community Health Centre. Designed and developed by LONDONmiddlebury.

1365 Richmond Road, 2nd Floor
Ottawa, ON  K2B 6R7