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Pinecrest-Queensway Community Health Centre is a nonprofit organization and the largest community health centre in Ontario.  Our team of more than 347 employees includes physicians, nurses, social workers, counsellors, dietitians, community developers, health promoters and outreach workers. We have approximately 50 student placements annually and nearly 400 active volunteers.

What We Do

We provide more than 60 health and social services to people who live in our community. We serve around 45,000 clients each year. Our more than 80 partnerships extend our services to make sure we can connect residents to the supports they need.

Who We Serve

Pinecrest-Queensway is deeply connected to the communities we serve. We pay particular attention to vulnerable groups including people living with low-income, seniors, those affected by mental illness and/or addictions, and newcomers to Canada.

Where We Serve

Our employees are in more than 60 locations, working directly with residents. Most programs are focused on the Pinecrest-Queensway area as well as South Nepean. Additionally, a number of services also reach out to residents across the City of Ottawa and the Champlain region.

Our Approach

We value equity, diversity, caring and inclusion. We accept
people without judgement and support them where they are at in their life.

Accessibility Pledge

The Pinecrest-Queensway Community Health Centre strives to provide services to everyone in a welcoming and supportive environment, including those living with disabilities.


We will continue to consider the individual needs of people with disabilities by: 

  • Considering both individual and special needs in the creation or application of PQCHC policies and procedures

  • Communicating with clients in a way that meets their individual needs

  • Welcoming feedback and suggestions about services in a variety of formats

  • Welcoming accompanying support people

  • Offering a range of assistive devices

  • Welcoming service animals

  • Ensuring emergency responses address accessibility needs

  • Training staff and volunteers to provide the best possible service

  • Providing opportunities for continuous improvement and regular review of accessibility policies and procedures

  • Ensuring that this information is available in both official languages

  • The PQCHC encourages clients, wishing to see a complete copy of this policy, to speak to their service provider.  


© 2019 Pinecrest-Queensway Community Health Centre. Designed and developed by LONDONmiddlebury.

1365 Richmond Road, 2nd Floor
Ottawa, ON  K2B 6R7