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Pinecrest-Queensway Primary Care Clinic

Pinecrest-Queensway Community Health Centres provide services to residents in their own neighbourhoods. Clients have access to a wide range of primary care and health promotion programs that can help you and your family. 

Your Healthcare Team

We are a team of health professionals working together to help you. Our team includes doctors, nurses, nurse practitioners and more. Clients of our medical clinic have one main health care provider, but at times an appointment may be booked with any one of the team, if your health care provider is not available.

Contact Us

Pinecrest-Queensway Community Health Centre’s medical clinic is located at: 

1365 Richmond Road, 2nd Floor

Ottawa, ON K2B 6R7

Phone: 613-820-2001

Fax: 613-820-2006

After Hours Care: 613-239-4390


Clinic clients can call 613-820-2001 to make an appointment.  

Appointments are conducted in-person, by phone, or virtually. All appointments will take place during the following regular hours of service:

Clinic Hours: 

  • Monday, Tuesday, and Wednesday 8:30 am to 8:00 pm 

  • Thursday, 1:00 pm to 4:30 pm

  • Friday, 8:30 am to 4:30 pm


Please Note: The clinic is closed from 12 - 1 pm daily. Phone lines are also closed from 12 - 1 p.m. daily and for the first and last 15 minutes of each day.

Please Do Not: 

  • Visit the clinic without an appointment. 

  • Bring family members or friends to appointments unless you need special assistance. 

After Hours

Clinic clients can call 613-239-4390 to access the After-Hours Service during the following hours: 


Monday to Friday 4:30 pm to 8:00 pm

Saturday & Sunday 9:00 am to 5:00 pm

Please Note:  

The After-Hours Service is for medical issues that cannot wait until regular working hours.

This is not an emergency service. If you are experiencing a medical emergency, call 9-1-1 or go to the closest emergency room. 


​The After-Hours Service does not refill medications or narcotics.  

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