What to Do When You’re Sick?
Our Medical Clinic
If you are experiencing a medical emergency,
call 911 or go to the nearest emergency room.
Need an Appointment?
If you are a client of Pinecrest-Queensway or South Nepean Community Health Centre and require an appointment, please call to book an appointment at your site:
Pinecrest-Queensway Community Health Centre
Contact Info
Clinic Hours
8:30 am to 8:00 pm
8:30 am to 8:00 pm
8:30 am to 8:00 pm
1:00 pm to 4:30 pm
8:30 am to 4:30 pm
Monday
Tuesday
Wednesday
Thursday
Friday
South Nepean Community Health Centre
Contact Info
Clinic Hours
Monday
Tuesday
Wednesday
Thursday
Friday
8:30 am to 4:30 pm
8:30 am to 8:00 pm
8:30 am to 8:00 pm
1:00 pm to 4:30 pm
8:30 am to 4:30 pm
Important
The clinics are closed from 12 - 1 pm daily. Phone lines are also closed from 12 – 1pm daily and for the first and last 15 minutes of each day.
If you need to cancel an appointment, please remember to call us to cancel at least 24 hours in advance.
If appointments are missed without prior notice, it may affect our ability to continue providing care. We kindly ask that you notify the clinic in advance if you're unable to attend.
Our clinics are committed to providing a scent-free space for our staff. Please be respectful of this policy.
After Hours Service
If you are a client a Pinecrest-Queensway or South Nepean Community Health Centre, we offer an After Hours Service.
Clients can call 613-239-4390 to access the After Hours Service during the following hours:
Monday to Friday: 4:30pm to 8:00pm
Saturday & Sunday: 9:00am to 5:00pm
Please Note:
The After Hours Service is for medical issues that cannot wait until regular working hours.
This is not an emergency service. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
The After Hours Service does not refill medications or narcotics.
Don’t have a family doctor or nurse practitioner?
We will help connect you with a family doctor or nurse practitioner who best meets your needs at our clinic or one of our partner clinics.
You can connect with us in one of three ways.
Complete this online intake form and a member of our team will contact you.
Call us at 343-227-8229 and a member of our team will be in touch.
Visit us at one of our sites, if you require assistance in completing the intake form.
