Medical Clinic
A team of doctors, nurses and nurse practitioners provide complete
medical care for individuals and families living in our catchment
area. If you do not have OHIP or extended health coverage,
please contact our office for information on accessing medical
services. If you have OHIP and would like further information
on becoming a client, please call 820-2001. Our hours of service are as follows:
Monday, Tuesday & Wednesday
8:30 a.m. - 8:30 p.m.
Thursday
1:00 p.m. - 4:30 p.m.
Friday
8:30 a.m. - 4:30 p.m.
Walk-In Clinic
Existing clients of our medical clinic can use our walk-in clinic
without an appointment on weekday afternoons. A nurse practitioner
sees clients who require immediate care. Physicians are consulted
for cases requiring service beyond the scope of the nurse
practitioner. Call our medical clinic for more information.
After Hours Care
Existing clients who have medical problems when the centre is
closed can call 239-4390 to receive medical advice. The doctors who
work at community health centres work together to provide after
hours service to existing clients with urgent medical concerns.
What Will the Doctor Do?
The doctor will listen to your concerns and give you advice. If
the doctor feels that you need to be seen right away, he/she will
arrange to meet you at a central office. Or, the doctor may give
you advice over the telephone. You may also be advised to call
Pinecrest-Queensway the next business day to make an appointment.
Extended Hours & Home Visits
For your convenience, our medical clinic is open Monday, Tuesday and
Wednesday evenings. Home visits are provided to clients of our
medical clinic who are house-bound. Call for more information.
Anonymous HIV Testing/Needle Exchange
Our medical clinic offers anonymous HIV testing and needle exchange
program weekdays between the
hours of 1 p.m and 4 p.m.
Chiropody
Existing clients of our medical clinic in need of specialized foot care can
be referred to our chiropodist. Our chiropodist is at the medical
clinic one day a week and sees clients by appointment only.
Cultural Interpretation
For clients who do not speak English or French,
Pinecrest-Queensway's medical clinic can arrange to have a cultural
interpreter attend the client's appointment.
Diabetes Education Program
Residents of Ottawa with Type II Diabetes can participate
in our group education sessions facilitated by nurses, nurse
practitioners and dietitians. Discussions focus on nutrition, foot
care, sugar control and lifestyle changes.
Flu Clinic
Individuals with chronic health problems and seniors can receive
free anti-flu and anti-pneumonia vaccinations at Pinecrest-Queensway
October through December. Dates will be posted in mid-September.
Helping Paw Teen Clinic
Located at Woodroffe High School, this community clinic for teens
offers various medical and social services. Staffed by nurses,
doctors, addiction counsellors, and a psychologist, this free clinic
operates throughout the school year. Call Woodroffe High School at
820-7186 for more information.
Nutrition Counselling
Learn about health eating through individual and group counselling.
Existing medical clients of Pinecrest-Queensway can request a referral to
this service through their nurse, nurse practitioner or physician.
Smoking Cessation
Looking for ways to decrease or stop your smoking habits? For more information please call
ext 820-4925 ext. 409.
South Nepean
Community Health Centre
South Nepean Satellite Community Health Centre is a satellite of
Pinecrest Queensway Community Health Centre (CHC).
We offer primary care and health promotion services to the
community, with a focus on the social determinants of health. The
CHC includes a multi-disciplinary team of physicians, nurse
practitioners, registered nurses, community health workers and
medical receptionists.
The Centre is located at 4100 Strandherd Drive.
A small team of physicians, nurses and nurse practitioners provide
complete family medical care for individuals and families registered
with the CHC.
West End Integrated Falls Prevention Program
The West End Integrated Falls Prevention Program is a
community-based team of healthcare professionals that works with
seniors, health service and community agencies to reduce the number
of falls and their impact on seniors, their caregivers and the
health care system through:
-
Assessment and intervention for high-risk seniors on
an individual basis.
-
Education, information and health promotion for
seniors and caregivers on fall prevention.
-
Best practices education for practitioners and
service providers.
-
Advocacy and identification of gaps in services for
seniors.
A
member of our team will meet with the senior in their home to
complete a comprehensive fall risk assessment, in order to identify
factors contributing to falls.
In collaboration with the senior (and family/caregiver) we develop a
plan of action to reduce the risk of future falls. This plan may
include home modifications, in-home exercise programs to improve:
balance and strength, and education regarding safety and health
promotion.
The program also provides education in the community for seniors,
caregivers and those who work with seniors, in partnership with
other agencies to promote awareness and best practices to reduce
falls.
The program accepts referrals from any source for seniors who:
Have had 1 or more
indoor or multiple outdoor falls in the last year;
and
Are 75 years of age and
older or have been identified as being at risk of falling if
younger;
and
Live in their own home
or in a retirement home;
and
Are not currently
receiving therapy services through CCAC or a day hospital;
and
Are willing and able to
participate in taking action to reduce falls
Referred seniors should be resident in the west of Ottawa (west of
Maitland). Referrals may be made to the program by calling
Pinecrest-Queensway Community Health Centre on 613-820-4922.
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