Health Services: Contact Us

Pinecrest-Queensway’s medical clinic is located at:

1365 Richmond Road, 2nd Floor
Ottawa, ON K2B 6R7
Phone: 613-820-2001
Fax: 613-820-2006
After Hours Care: 613-239-4390


Primary Care Clinic Hours

You must be a medical client of PQCHC to access primary care services at the clinic. Click on the “I Am a Client” page for more information on clinic policies and procedures, or visit “Become a Client” to learn about how to qualify for assistance. Existing clients of PQCHC’s clinic who have an urgent problem will be accommodated to the best of our abilities.  Please call the clinic at 613-820-2001 for service.

Monday + Tuesday + Wednesday 8:30 am to 8:30 pm
Thursday 1:00 pm to 4:30 pm
Friday 8:30 am to 4:30 pm

*Please note the clinic is closed over the lunch hour (12:00pm and 1:00pm) and the phone lines close 15 minutes before the end of the each clinic day.

Driving Directions

Pinecrest-Queensway Community Health Centre is located on Richmond Road, across from Lincoln Fields Shopping Centre. If you are taking Highway 417, exit at Pinecrest and go north to Richmond Road. Turn right onto Richmond Road. PQCHC is the three-storey red brick building on the left just past Croydon Avenue and the Lincoln Heights car dealership.

Taking the Bus?

PQCHC is located roughly 500 meters from the Lincoln Fields transit station which is serviced by many major bus routes. Use the OC Transpo Route Planner to plan your trip to PQCHC, or call OC Transpo at 613-741-4390 for up to date route and schedule information.