Health Services

Medical Clinic

I am a Client

Ontario’s non-profit community health centres are dedicated to ensuring that residents are able to access vital health care services in their own neighbourhoods. If you have become a client of the Pinecrest-Queensway Community Health Centre, you have access to our medical clinic, as well as a wide range of primary care and health promotion programs that will help ensure you and your family’s continued well-being.

After Hours Care

Pinecrest-Queensway provides limited medical services to existing clients outside of normal service hours.

Contact Us

You must be a medical client of PQCHC to access primary care services at the clinic. Click on the “I Am a Client” page for more information on clinic policies and procedures, or visit “Become a Client” to learn about how to qualify for assistance.

Become a Client

We work in partnership with individuals, families and communities to achieve their full health potential, paying particular attention to those facing barriers to access, including those who are most vulnerable and at risk.

Health System Navigator

Clients of the medical clinic with many or complex issues can access support services through the System Navigator program offered at Pinecrest-Queensway Community Health Centre.

Health Promotion


Pinecrest-Queensway Community Health Centre, in partnership with the Community Diabetes Education Program (CDEP) of Ottawa, offers free education for adults living with Type 2 diabetes and pre-diabetes.

Falls Prevention

Pinecrest-Queensway Community Health Centre partners with the West End Integrated Falls Prevention Program (WEIFPP) to reduce the number and impact of falls suffered by Ottawa seniors.

Pre- and Postnatal Health

Pinecrest-Queensway offers a variety of free health promotion programs designed to provide new and expecting parents with support, education and resources.

Clean Needle Exchange/Safe Inhalation

The Pinecrest-Queensway Community Health Centre medical clinic works in cooperation with the City of Ottawa’s Clean Needle Syringe Program to provide a free, anonymous needle exchange program for intravenous drug users.

PQCHC also offers free access to safer inhalation equipment to residents of Ottawa’s west end, including glass stems, mouthpieces, brass screens and chopsticks.

Sexual Health Services

The City of Ottawa’s free Sexual Health Centre has a number of satellite clinics around the city, one of which is hosted by Pinecrest-Queensway. The clinic offers discreet, sympathetic drop-in care and support to residents of Ottawa’s west end.

Dental Screening

The City of Ottawa offers free dental screenings to individuals and families at a variety of locations across the city, including Pinecrest-Queensway Community Health Centre.

Lung health Program

The Lunghealth program supports patients living in the Ottawa area who have asthma or chronic obtrusive pulmonary disease (COPD).


Primary Care Outreach to Seniors

The Primary Care Outreach for Seniors program based out of the Pinecrest-Queensway Community Health Centre is one of five program sites located across the city of Ottawa.